Wednesday 5 September 2012

Transactional Letters



Transactional letters



* What is the transactional letter?

A transactional letter is when we want to correct some information about business or something else, thereby we need to be clear in the kind of complaint we want to send. 

Besides this kind of letter is in an informal way, but we can express us in a polite way to the others , but it is not a formal letter.


* Six useful steps to write a transactional letter:

1. First we have to take in mind to whom is the e-mail addressed and how we want to answer that e-mail, after that we have to read again the information to check if it is correct and clear.

2. A good planning to write because we have to be clear in what we are going to write, use a proper vocabulary and clear words and when you use the vocabulary you should use this in a proper way according to the context of the question.

3. A clear and short introduction could be an easy understanding about the content of the e-mail, be careful with the main idea in the second paragraph and depending of the topic that you are going to talk you have to be clear in your answer to have a good ending, if you prefer this in a formal or informal way.

4. Use your own words to answer the question and avoid to use strange vocabulary.

5. Choose an easy style if you are refereing to a simple answer to a friend, but if it is addressed to another kind of person you must be polite and formal in your writing, besides in each expression you can use sentences like "glad to write you againg" missing out "I am glad to..." if you prefer to use simple words try to communicate your idea.

6. Finally check your writing and be sure to have the correct grammar and cohesion in your words.


* The more important information about writing a transactional letter is to take in mind the specific things and the clearance in the information that we are sending, I think is very important to know that we have to know how to write and how to make understand us with the others in a correct and clear way and speaking out plainly.





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